Terms & Conditions

Purchase Agreement

Thank you for visiting kingcloudpens.com which is owned and operated by Sleight of Eye LLC.  The following Terms and Conditions govern the access and use of our website. If you do not agree to these terms, or if you do not agree with our Privacy Policy, please do not use kingcloudpens.com. This site is offered and available to users who are 18 years of age or older and reside in the United States and its territories. By using or making purchases on this website, you confirm that you meet all of the eligibility requirements. If you do not meet all of these requirements, you must not use the website.

We kindly ask that you carefully choose the consumable that is right for you. Although our products do not contain nicotine, please be warned that nicotine is an addictive substance. These products shall not be used with any substances that are illegal or not compliant with federal or local state laws.  

Sleight of Eye LLC may revise and update these terms at our discretion. All changes are effective immediately when posted, and apply to all access and use of the website thereafter. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Sleight of Eye LLC reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Sleight of Eye LLC believes that customer conduct violates applicable law or is harmful to the interests of our company, subsidiaries, other people and themselves.

 

Privacy Policy

Sleight of Eye LLC values your privacy and does not share or sell any of your personal or financial information with any other companies or agencies. Payment methods are guarded and handled via our secure SSL connection.


Shipping

Sleight of Eye LLC will provide a tracking number with all items shipped.  An adult signature will be required upon delivery.  The buyer must provide the shipping carrier at least 7 days before items are considered missing and claims can be filed and investigated.


Warranty and Return Policy

If you have purchased a King Cloud Pens product and it stops working, please fill out the form on the "Contact Us" page to arrange a Return Authorization. Once we receive your item back, inspect it and deem it defective we will issue you a replacement. Our warranty does not cover issues arising from product damage and misuse.

If the item you are trying to return or exchange is no longer being manufactured, out-of-stock or is no longer available for sale, we reserve the right to replace the product with another product similar in functionality to the product under warranty.

For order problems and discrepancies, purchaser has 14 days from the date of purchase to contact us to authorize return or exchange of said products. Requests for order cancellation may be made up until the time of shipment. Beyond that point, seller may be responsible to pay shipping charges.

Intellectual Property

All images, logos and language contained within the site are owned by King Cloud Pens and subject to copyright enforcement.